Customer Service Representative / Agent

Company Name:
Career Citi - Customer Service Representative
customer service
Representative / Agent
Compensation: $17.30 - $22.80 Per Hour
HOW TO APPLY: Please ONLY APPLY DIRECTLY by clicking on the 'Career Citi - Customer Service Representative' link BELOW.
We know that to remain competitive, we have to offer a rewarding work experience, competitive compensation and benefits. We are a promotional advertising company that works in a variety of locations working with the public with a broad range of well known clients. We are on the search for professional individuals with outgoing personalities, an appreciation for team work and fresh perspectives and ideas. We are currently hiring entry level customer service and marketing positions.
Job Summary:
Respond to a high volume of Customer phone calls and emails, addressing all inquiries, processing and tracking orders.
Accommodate Customers requests in a flexible manner
Understand Customer needs and develop compelling solutions.
Accountability to make timely and accurate decisions within established boundaries and the ability to communicate decisions with confidence.
Ensure through team efforts that call quality, productivity, and perfect order metrics are achieved.
Complete and forward appropriate paperwork to respective departments.
Requirements:
Professional telephone manner and written English communication skills
Ability to problem solve, multitask, and show initiative with ingrained teamwork skills
Proven sense of Customer Service Focus
Attention to detail and accuracy
HOW TO APPLY: Please ONLY APPLY DIRECTLY by clicking on the 'Career Citi - Customer Service Representative' link BELOW.

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