General Manager - EMEA

Company Name:
CVM People Ltd
CVM People are working exclusively in the UK with a client that enables telecommunications companies globally to reduce churn and increase customer revenues.
The client are actively recruiting for a General
manager
EMEA and CVM People are managing this process on their behalf and will deal with all initial contact and interviews.
Take revenue responsibility in the region to build the business in the EMEA region with existing clients and new clients.
Build direct relationships with the key decision makers, users and C-Level executives to develop business opportunities in existing clients and new clients in the region. Also manage and build relationships with our key partners in the region to achieve your objectives.
Achieve an agreed revenue target and sales (PO) quota for software and solutions by identifying and gaining business from new and existing clients and ensuring complete customer satisfaction when dealing with the organisation. Become the trusted CVM partner for our clients.
Retain 100% of clients and resign recurring revenue from M&S and Managed
services
every year currently 3M pa.
Overall target is 50% revenue growth in the region year on year.
Revenues from existing client revenues target to grow by 25% to 50% year on year.
Win at least 2 new clients in the region per annum.
The key outcomes of the role of GM EMEA:
o Planning and directing your own Business Development activities and coordinating with the Sydney based team of presales and marketing specialists and ensuring all staff are motivated to attain predetermined sales targets.
o Developing the Telco sector by generating sales leads for all of their solutions.
o Assessing potential partners, performing competitive research, evaluating proposed deals/partnerships, and analysing and developing business cases for new business targets.
o Developing new products, services or solutions by combining several existing products/services and generating leads to establish a corresponding market sector in order to gain new business for the organisation
o Combining existing products/services for a specific client thereby creating a new product, service or solution that's once sold becomes a standard organisational offering
o Generating term sheets and new business/ financial models, and drafting and negotiating contracts
o Identifying opportunities for business improvement and strategic new business opportunities. Leading the CVM consulting projects.
o Managing multiple strategic initiatives simultaneously, interacting with a diverse set of partners and prospective partners
o Recruiting, selecting and training staff in support of your objectives as the business grows
o Working closely with new and existing clients to determine their present and future needs and proposing suitable services and upgrades in order to maintain and grow revenue for the organisation
o Maintaining call rates to assure contact with assigned clients and acting as the main interface between the client and the organisation to ensure an optimal level of service is provided at all times
o Understanding the customers objectives, buying criteria and decision making processes and forming long term business partnerships in order to leverage revenue from the relationship and promote the organisation as a quality supplier with the aim of achieving "preferred" suppliers status
o Negotiating price and volume discounts (where applicable) in accordance with the organizations policies and liaising with Technical Support staff regarding technical issues to ensure client retention and continued business
o Client Relationships: Build and manage win-win commercial, operational and technical relationships with Clients and related delivery partners.
o CVM Best Practice Consulting: You will be responsible for defining, selling and delivering on CVM consulting assignments within clients using a mixture of your own skills, internal resources and external partners. The objective is to add strategic value to clients by demonstrating and delivering to them industry best practice in CVM.
o Identifying and gaining new business through substantial program of cold calling, mailing and following up referrals/leads and keeping abreast of competitors Sales targets
o Conducting product demonstrations (where applicable) and coordinating the preparation of Sales proposals, tenders/bids, contracts and Account Management plans
o Coordinating, conducting and participating in Sales promotions, campaigns,
events
and displays
o Participating as a member of a senior management policy-making team
o Managing and motivating all divisional personnel
o Participating in the negotiation of major deals within broad policy guidelines.

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