Patient Service Representative-Operator
3.
4 Milwaukee, WI Milwaukee, WI Full-time Full-time $17.
25 an hour $17.
25 an hour 4 days ago 4 days ago 4 days ago Join our team who is committed to the delivery of the highest quality health care service.
We are seeking a full-time Operator that is self-motivated, energetic, and a take charge individual.
Responsibilities:
Deliver high quality customer service to all callers.
Communicate pleasantly and professionally with callers under all circumstances.
Answer and direct incoming calls through the Call Center efficiently, accurately and per protocols Obtain and/or review all patient demographic information.
Provide patients with appropriate appointment and/or route to appropriate support.
Complete new patient registration through direct guarantor/patient contact to obtain required information.
Update current patient accounts and insurance eligibility using EHR for same day scheduled appointments.
Utilize web-based application to verify insurance eligibilities upon each scheduling occurrence when necessary.
Review balances and co-pay information Incorporate quality measures and goals into scheduling decisions when assisting callers with appointments.
Keep current on staff directory, Health Center information and Sixteenth Street events.
Reception effectively as assigned.
Qualifications:
High school diploma or GED Must have a pleasant attitude which communicates verbally.
Clear speaking voice Handle high stress environment.
Familiarity with computers helpful Ability to relate well to people from diverse ethnic and cultural backgrounds.
XJ6.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Milwaukee, WI Milwaukee, WI Full-time Full-time $17.
25 an hour $17.
25 an hour 4 days ago 4 days ago 4 days ago Join our team who is committed to the delivery of the highest quality health care service.
We are seeking a full-time Operator that is self-motivated, energetic, and a take charge individual.
Responsibilities:
Deliver high quality customer service to all callers.
Communicate pleasantly and professionally with callers under all circumstances.
Answer and direct incoming calls through the Call Center efficiently, accurately and per protocols Obtain and/or review all patient demographic information.
Provide patients with appropriate appointment and/or route to appropriate support.
Complete new patient registration through direct guarantor/patient contact to obtain required information.
Update current patient accounts and insurance eligibility using EHR for same day scheduled appointments.
Utilize web-based application to verify insurance eligibilities upon each scheduling occurrence when necessary.
Review balances and co-pay information Incorporate quality measures and goals into scheduling decisions when assisting callers with appointments.
Keep current on staff directory, Health Center information and Sixteenth Street events.
Reception effectively as assigned.
Qualifications:
High school diploma or GED Must have a pleasant attitude which communicates verbally.
Clear speaking voice Handle high stress environment.
Familiarity with computers helpful Ability to relate well to people from diverse ethnic and cultural backgrounds.
XJ6.
Estimated Salary: $20 to $28 per hour based on qualifications.
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