Workplace Experience Coordinator
Host is a service line of CBRE, the world's largest commercial real estate organization.
Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services.
Put simply:
our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most.
Host's scalable product suite includes concierge-quality services provided by dedicated CBRE hosts; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.
As part of a front-of-house team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.
What You'll Do:
Greets employees and announces clients and visitors.
Issues visitor passes and validates parking.
Receives and transfers incoming calls to appropriate parties.
Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management.
A/V Support, Meeting and event management, Supply and Expense Management, Meeting, and events coordination Equipment Care, etc.
Maintains awareness of the workspace.
Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues.
Responds to customer requests and complaints with accurate and detailed information according to specific request.
Follows security and emergency procedures as defined for the property.
Responds to emergencies in a calm, efficient manner.
Acquires appropriate assistance and makes appropriate notifications by operating procedures.
Maintains records of vendor proof of insurance and contractual documentation in place, per requirements.
Collaborates with vendors employees who provide services and goods.
Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering.
Provides overview of Host Experience service.
Assists in the completion of the Service Business Continuity plan.
May support coordination of moves, adds, and changes (MAC).
Performs other duties as assigned.
#J-18808-Ljbffr Recommended Skills Business Continuity Planning Event Management Foods Maintenance Medical Emergency Expense Management Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v6p86cmd9kc0dffyn', 'ExternalApply-j3v6p86cmd9kc0dffyn'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services.
Put simply:
our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most.
Host's scalable product suite includes concierge-quality services provided by dedicated CBRE hosts; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.
As part of a front-of-house team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.
What You'll Do:
Greets employees and announces clients and visitors.
Issues visitor passes and validates parking.
Receives and transfers incoming calls to appropriate parties.
Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management.
A/V Support, Meeting and event management, Supply and Expense Management, Meeting, and events coordination Equipment Care, etc.
Maintains awareness of the workspace.
Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues.
Responds to customer requests and complaints with accurate and detailed information according to specific request.
Follows security and emergency procedures as defined for the property.
Responds to emergencies in a calm, efficient manner.
Acquires appropriate assistance and makes appropriate notifications by operating procedures.
Maintains records of vendor proof of insurance and contractual documentation in place, per requirements.
Collaborates with vendors employees who provide services and goods.
Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering.
Provides overview of Host Experience service.
Assists in the completion of the Service Business Continuity plan.
May support coordination of moves, adds, and changes (MAC).
Performs other duties as assigned.
#J-18808-Ljbffr Recommended Skills Business Continuity Planning Event Management Foods Maintenance Medical Emergency Expense Management Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v6p86cmd9kc0dffyn', 'ExternalApply-j3v6p86cmd9kc0dffyn'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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