Operations Project & Analytics Manager
Marcus Theatres Position Description - Operations Project Manager Broad Description of Duties:
The Operations Project and Analytics Manager plans, coordinates, and performs activities related to small and large-scale projects for implementation for the Theatre Division.
They will work cross-functionally throughout the organization to successfully develop and launch projects to enhance guest experience and profitability.
This role will also assist in preparing and analyzing ongoing and ad hoc performance reporting and forecasting for the Marcus Theatres Division.
This role will directly report to the VP of Finance.
This role will be based out of the Milwaukee, WI corporate office with some hybrid flexibility.
Essential Functions/Job Duties:
Data Analytics:
Provide guidance and support to the Theatre Managers in the preparation of the budgets and assist in the budget review process; Utilize a variety of platforms to pull data in order to collaborate with Theatre Leaders to assist in managing their business to GPLH; Collaborate with the Power BI team to ensure the creation and maintenance of critical dashboards; Remain abreast of current industry trends and recommend alternative solutions to the business that will meet Marketing and Operational needs; Analyze data and prepare forecasts for attendance, food and beverage sales, workforce planning, and net promoter scores for all theatre sites; Partner with the film department to create analytic reports to enhance the overall performance of the circuit's content offerings; Collaborate with the film department to create, maintain and manage price cards; Manage the maintenance of the UKG Dimensions workforce planning templates.
Project Management:
Support the implementation of a wide variety of solutions at the theatre level, including but not limited to new technology, marketing initiatives, new product implementation, new processes and systems, etc.
; Develop project plans, including but not limited to identifying schedules, specifications, risks, and contingency plans for all projects; Establish, communicate, and manage project goals and objectives, including functional specification, schedule, budget, and resources; Manage projects focusing on various strategic business goals that impact the Theatre Division's overall operations; Outline work plans, assign duties, and review progress/quality throughout the project life cycle; Develop and coordinate their own project plan activities as well as assignments to the project team members; Use effective communication to lead and manage expectations of stakeholders from various teams impacted by a project (Marketing, IT, Human Resources, Field Leaders, etc.
); Ensure project deliverables are completed on time and are of high quality, including business requirements and approval, and report status to stakeholders in a timely manner; Perform other such duties as may be assigned.
The above list reflects the general details necessary to describe the principle and essential functions of the position.
It shall not be construed as the only duties that may be assigned for the position.
Job Requirements:
Three to five (3-5) years of project management-related experience and a minimum of 2-4 years of prior experience in a similar analyst-focused role is highly preferred; Prior experience creating and analyzing reports using data analytics tools such as Power BI; Possess strong interpersonal, verbal, and written communication skills; Willing and motivated to learn new skills, tasks, and software systems to meet the changing demands of the industry; Ability to use critical thinking skills to solve problems; Must be willing to travel up to 25% of the time for routine and special needs; Must be extremely organized and detailed oriented; Ability to positively influence others during various stages to achieve project goals.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.
The employee is required to stand and/or walk occasionally.
The employee must occasionally lift and/or move up to 25 lbs.
Specific vision abilities this job requires include close vision and the ability to adjust focus.
The mental and physical requirements described here represent those that an individual must meet to perform the essential functions of this position successfully.
Work is performed in an office and theatre environment.
The noise level is usually low to moderate, with an occasionally loud environment the work environment characteristics described here represent those individual encounters while performing the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential function.
Education Required:
Bachelor's degree, preferably in engineering, finance, or a related field Project Management Professional Certification preferred Marcus Theatres is an equal-opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
Recommended Skills Analytical Attention To Detail Business Requirements Communication Critical Thinking Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
The Operations Project and Analytics Manager plans, coordinates, and performs activities related to small and large-scale projects for implementation for the Theatre Division.
They will work cross-functionally throughout the organization to successfully develop and launch projects to enhance guest experience and profitability.
This role will also assist in preparing and analyzing ongoing and ad hoc performance reporting and forecasting for the Marcus Theatres Division.
This role will directly report to the VP of Finance.
This role will be based out of the Milwaukee, WI corporate office with some hybrid flexibility.
Essential Functions/Job Duties:
Data Analytics:
Provide guidance and support to the Theatre Managers in the preparation of the budgets and assist in the budget review process; Utilize a variety of platforms to pull data in order to collaborate with Theatre Leaders to assist in managing their business to GPLH; Collaborate with the Power BI team to ensure the creation and maintenance of critical dashboards; Remain abreast of current industry trends and recommend alternative solutions to the business that will meet Marketing and Operational needs; Analyze data and prepare forecasts for attendance, food and beverage sales, workforce planning, and net promoter scores for all theatre sites; Partner with the film department to create analytic reports to enhance the overall performance of the circuit's content offerings; Collaborate with the film department to create, maintain and manage price cards; Manage the maintenance of the UKG Dimensions workforce planning templates.
Project Management:
Support the implementation of a wide variety of solutions at the theatre level, including but not limited to new technology, marketing initiatives, new product implementation, new processes and systems, etc.
; Develop project plans, including but not limited to identifying schedules, specifications, risks, and contingency plans for all projects; Establish, communicate, and manage project goals and objectives, including functional specification, schedule, budget, and resources; Manage projects focusing on various strategic business goals that impact the Theatre Division's overall operations; Outline work plans, assign duties, and review progress/quality throughout the project life cycle; Develop and coordinate their own project plan activities as well as assignments to the project team members; Use effective communication to lead and manage expectations of stakeholders from various teams impacted by a project (Marketing, IT, Human Resources, Field Leaders, etc.
); Ensure project deliverables are completed on time and are of high quality, including business requirements and approval, and report status to stakeholders in a timely manner; Perform other such duties as may be assigned.
The above list reflects the general details necessary to describe the principle and essential functions of the position.
It shall not be construed as the only duties that may be assigned for the position.
Job Requirements:
Three to five (3-5) years of project management-related experience and a minimum of 2-4 years of prior experience in a similar analyst-focused role is highly preferred; Prior experience creating and analyzing reports using data analytics tools such as Power BI; Possess strong interpersonal, verbal, and written communication skills; Willing and motivated to learn new skills, tasks, and software systems to meet the changing demands of the industry; Ability to use critical thinking skills to solve problems; Must be willing to travel up to 25% of the time for routine and special needs; Must be extremely organized and detailed oriented; Ability to positively influence others during various stages to achieve project goals.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.
The employee is required to stand and/or walk occasionally.
The employee must occasionally lift and/or move up to 25 lbs.
Specific vision abilities this job requires include close vision and the ability to adjust focus.
The mental and physical requirements described here represent those that an individual must meet to perform the essential functions of this position successfully.
Work is performed in an office and theatre environment.
The noise level is usually low to moderate, with an occasionally loud environment the work environment characteristics described here represent those individual encounters while performing the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential function.
Education Required:
Bachelor's degree, preferably in engineering, finance, or a related field Project Management Professional Certification preferred Marcus Theatres is an equal-opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
Recommended Skills Analytical Attention To Detail Business Requirements Communication Critical Thinking Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
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