Supervisory Communications Specialist
This position is located at the Clement J. Zablocki Medical Center, Milwaukee, WI (695) - a Level 1a Complexity VHA Facility, and is organizationally aligned under the Medical Information Systems Division. The primary purpose of this position is to provide planning, developing, implementing, directing, evaluating, managing and coordinating the Medical Center's vast and technically complex knowledge based information, Veteran health education and medical media programs. These services are required for evidence-based patient care, clinical research and education, Veteran health education, community engagement, employee engagement, and historical archival. The programs address the Medical Center's goals of leading change, leading people, business acumen and accountability, building coalitions, and driving results in an effort to deliver high quality, cost effective healthcare. Major Duties:
Plans, organizes, and conducts analytical studies involving the use and effectiveness of Library and Medical Media programs at the Medical Center. Employs a variety of techniques to assess, analyze, and plan for short and long term needs and to establish long and short range strategies to meet identified needs. Provides direct management and supervision to the Medical Media & Library/Learning Resources Section. Provides overall coordination, program re-design and integration between and among all Divisions and Programs. Assigns work, develops performance standards and evaluates work performance of subordinates. Interviews candidates for positions in the unit. Identifies and provides for employee training. Implements methods and procedures to improve organizational performance. Hears/resolves minor informal and/or formal employee complaints and grievances. Planning and managing of the Library section and Medical Media section operational activities. Plans, directs, coordinates, controls and evaluates all aspects of the Library and Medical Media activities for the facility, & works and coordinates with individuals. Performs additional duties as assigned. Work Schedule:
Full Time, Monday-Friday 8:
00am-4:
30pm Telework:
Available Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Communications Specialist/PD17080O Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/23/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 12 position you must have served 52 weeks at the GS 11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-12 GRADE REQUIREMENTS:
Specialized
Experience:
Must have one full year of specialized experience equivalent to at least the next lower grade level (GS-11) in Federal service that equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Specialized experience includes:
Knowledge and understanding of management principles, practices, methods and techniques; Skill in supervising or managing subordinates to accomplish the work required to operate a significant program or organization function; knowledge of the principles of knowledge based information, Veteran health education, and medical media; demonstrate techniques and procedures for using Medical Center computers and telecommunications equipment; develop new approaches in devising solutions to problems where precedents are not available; design, conduct, and interpret program-based needs assessments; analyze problems and establish priorities; communicate effectively both orally and in writing. You will be rated on the following Competencies for this position:
Creative ThinkingCustomer ServiceInterpersonal SkillsLeadershipOrganizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Thework is predominantly sedentary with extended periods of sitting while operating a personal computer, but also includes walking, standing, bending, and carrying light or medium loads of paper, office files, and supplies. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Plans, organizes, and conducts analytical studies involving the use and effectiveness of Library and Medical Media programs at the Medical Center. Employs a variety of techniques to assess, analyze, and plan for short and long term needs and to establish long and short range strategies to meet identified needs. Provides direct management and supervision to the Medical Media & Library/Learning Resources Section. Provides overall coordination, program re-design and integration between and among all Divisions and Programs. Assigns work, develops performance standards and evaluates work performance of subordinates. Interviews candidates for positions in the unit. Identifies and provides for employee training. Implements methods and procedures to improve organizational performance. Hears/resolves minor informal and/or formal employee complaints and grievances. Planning and managing of the Library section and Medical Media section operational activities. Plans, directs, coordinates, controls and evaluates all aspects of the Library and Medical Media activities for the facility, & works and coordinates with individuals. Performs additional duties as assigned. Work Schedule:
Full Time, Monday-Friday 8:
00am-4:
30pm Telework:
Available Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Communications Specialist/PD17080O Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/23/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 12 position you must have served 52 weeks at the GS 11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-12 GRADE REQUIREMENTS:
Specialized
Experience:
Must have one full year of specialized experience equivalent to at least the next lower grade level (GS-11) in Federal service that equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Specialized experience includes:
Knowledge and understanding of management principles, practices, methods and techniques; Skill in supervising or managing subordinates to accomplish the work required to operate a significant program or organization function; knowledge of the principles of knowledge based information, Veteran health education, and medical media; demonstrate techniques and procedures for using Medical Center computers and telecommunications equipment; develop new approaches in devising solutions to problems where precedents are not available; design, conduct, and interpret program-based needs assessments; analyze problems and establish priorities; communicate effectively both orally and in writing. You will be rated on the following Competencies for this position:
Creative ThinkingCustomer ServiceInterpersonal SkillsLeadershipOrganizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Thework is predominantly sedentary with extended periods of sitting while operating a personal computer, but also includes walking, standing, bending, and carrying light or medium loads of paper, office files, and supplies. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
1001 General Arts And Information - Salary Range:
$80,036 to $104,051 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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