Recovery Navigator - Hub & Spoke Program
Job
Responsibilities:
RECOVERY NAVIGATOR - Hub and Spoke Position
Summary:
The Hub and Spoke Health Home is an innovative model serving people with significant substance use and co-occurring mental health needsThe Recovery Navigator works in collaboration with Hub and Spoke Team and is responsible for working with the individual to develop the individualized comprehensive care plan, facilitate monthly recovery monitoring/meetings, and update the care plan every 90 daysThe Recovery Navigator will ensure people are receiving comprehensive and quality care from the team, spokes, and community service providersThe Recovery Navigator meets with each individual weekly and advocates with the person to meet their identified needs
Essential Functions:
Committed and skilled at engaging people through a strength based, trauma informed, person centered, and culturally intelligent approachThis position has a strong focus on engaging people in care and servicesCommitted and passionate about serving people with substance use and co-occurring needsClosely collaborate with the Lead Recovery Navigator and the WCS Hub Team (Certified Peer Specialists, Other Recovery Navigators and Wellness Coaches) to serve people referred to the programClosely collaborate with spokes to support connection to ongoing medical and treatment servicesProvide Direct Service to approximately12 individuals weeklyResponsible for completing a Recovery Life Story Tool and Assessment (RLST/PRP) in the person's own wordsAn RLST/PRP is focused on the person's strengths, goals, existing and new strategies to meet the identified needsRLST/PRPs are updated a minimum of every 90 daysFocused on providing comprehensive care to meet the person's needsThis includes treatment needs, medical/dental, housing, legal, financial, benefits, food, clothes, and social needs, etcFacilitate monthly BAM monitoring/team meetings (every 90 days) in collaboration with the person's care teamCoordinate care with providers of services and verify services are providedContact each member of the person's care team a minimum of weekly to review progress and areas of ongoing needWork closely with the person to develop a team of informal supports (i.
e.
, family members, friends, support groups, church, etc.
) and formal supports (formal paid providers) based on the person's preferenceProvide transportation and attend appointments with the personAdvocate with the person to meet identified needsSupport crisis response and developing strategies to meet immediate needsDevelop a comprehensive relapse prevention plan with the individualFollow all WCS Hub policies and proceduresEmbrace a comprehensive team approach to meet the individualized needs of people with complex substance use and life needsNetwork with community providers and Spokes to develop collaborative relationships to meet the needs of the people being served by the programDocument all interactions, collateral contacts, and activities specific to the individual's care and treatment in the electronic medical record within 24 hours of the contactComplete all WCS Hub and Spoke Health Home training and WCS specific trainingUphold and promote a positive, strength based, and supportive cultureMaintain confidentiality within all written and verbal communicationsAdhere to WCS Policies and ProceduresOther duties as assignedJob
Qualifications:
Minimum
Qualifications:
High school or GED/HSED requiredBachelor's degree in Social Work, Psychology, Nursing, or Social Services from a school of social work or in a behavioral science preferredKnowledge and experience serving people with substance use needWorking knowledge of computer applications preferred (Windows and Microsoft Word)Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms and values the worth of clientsValid driver's license, automobile, and insurance sufficient to meet agency requirementsMeet all the employee requirements including references, criminal background check, drug screen, and driver's license check.
Personal Attributes:
Follow agency Code of Conduct and adhere to established policies and procedures of the agency and of all funding sources including Wisconsin DHSConduct self in an ethical mannerMaintain professional and respectful relationships with all WCS staff, adults, and families and all external funding sources and community partners involved with service provisionShow sensitivity toward cultural, ethnic, and disability needsEmbrace the role and utilization of peer specialists and people with lived experience.
Knowledge, Skills, and Abilities:
Experience serving people with substance use and co-occurring needsKnowledge of the Milwaukee County substance use system, Medication Assisted Treatment, and evidence-based practicesMust possess verbal and written communication skills, along with computer skills that include Microsoft Word, Excel, and database applicationsMust have strong communication skills, be flexible, patient, compassionate and maintain confidential informationMust have the ability to work independently with a minimal amount of supervision but must be a strong team player as wellAbility to multi-task, take initiative and apply knowledge to variety of circumstances.
Physical Demands:
May require sitting at a desk and/or computer for two or more hours at a timeRequires computer workTravel in the community is a requirementOther Job Information (if applicable):
Work Relationship and Scope:
Reports directly to the Team Supervisor and works closely with the WCS Hub and Spoke Health Home teamDirect interaction with the people being served by the program, staff, project partners, substance use treatment providers, and Milwaukee County.
Working Conditions:
Work is performed in an office and community environmentWork is performed in the community including going into homes, court, and other locations to serve adults enrolled in the WCS Hub and Spoke Health HomeTravel is requiredMust be comfortable being around and/or interacting with adults who have significant substance use needsFlexible work schedule is required to meet the needs of staff and the people being servedReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
pm21 PI82618c5413dd-25660-29819992 Recommended Skills Communication Confidentiality Conflict Management Ethics Finance Hardworking And Dedicated Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3t6pr794868w9j25p3', 'ExternalApply-j3t6pr794868w9j25p3'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
RECOVERY NAVIGATOR - Hub and Spoke Position
Summary:
The Hub and Spoke Health Home is an innovative model serving people with significant substance use and co-occurring mental health needsThe Recovery Navigator works in collaboration with Hub and Spoke Team and is responsible for working with the individual to develop the individualized comprehensive care plan, facilitate monthly recovery monitoring/meetings, and update the care plan every 90 daysThe Recovery Navigator will ensure people are receiving comprehensive and quality care from the team, spokes, and community service providersThe Recovery Navigator meets with each individual weekly and advocates with the person to meet their identified needs
Essential Functions:
Committed and skilled at engaging people through a strength based, trauma informed, person centered, and culturally intelligent approachThis position has a strong focus on engaging people in care and servicesCommitted and passionate about serving people with substance use and co-occurring needsClosely collaborate with the Lead Recovery Navigator and the WCS Hub Team (Certified Peer Specialists, Other Recovery Navigators and Wellness Coaches) to serve people referred to the programClosely collaborate with spokes to support connection to ongoing medical and treatment servicesProvide Direct Service to approximately12 individuals weeklyResponsible for completing a Recovery Life Story Tool and Assessment (RLST/PRP) in the person's own wordsAn RLST/PRP is focused on the person's strengths, goals, existing and new strategies to meet the identified needsRLST/PRPs are updated a minimum of every 90 daysFocused on providing comprehensive care to meet the person's needsThis includes treatment needs, medical/dental, housing, legal, financial, benefits, food, clothes, and social needs, etcFacilitate monthly BAM monitoring/team meetings (every 90 days) in collaboration with the person's care teamCoordinate care with providers of services and verify services are providedContact each member of the person's care team a minimum of weekly to review progress and areas of ongoing needWork closely with the person to develop a team of informal supports (i.
e.
, family members, friends, support groups, church, etc.
) and formal supports (formal paid providers) based on the person's preferenceProvide transportation and attend appointments with the personAdvocate with the person to meet identified needsSupport crisis response and developing strategies to meet immediate needsDevelop a comprehensive relapse prevention plan with the individualFollow all WCS Hub policies and proceduresEmbrace a comprehensive team approach to meet the individualized needs of people with complex substance use and life needsNetwork with community providers and Spokes to develop collaborative relationships to meet the needs of the people being served by the programDocument all interactions, collateral contacts, and activities specific to the individual's care and treatment in the electronic medical record within 24 hours of the contactComplete all WCS Hub and Spoke Health Home training and WCS specific trainingUphold and promote a positive, strength based, and supportive cultureMaintain confidentiality within all written and verbal communicationsAdhere to WCS Policies and ProceduresOther duties as assignedJob
Qualifications:
Minimum
Qualifications:
High school or GED/HSED requiredBachelor's degree in Social Work, Psychology, Nursing, or Social Services from a school of social work or in a behavioral science preferredKnowledge and experience serving people with substance use needWorking knowledge of computer applications preferred (Windows and Microsoft Word)Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms and values the worth of clientsValid driver's license, automobile, and insurance sufficient to meet agency requirementsMeet all the employee requirements including references, criminal background check, drug screen, and driver's license check.
Personal Attributes:
Follow agency Code of Conduct and adhere to established policies and procedures of the agency and of all funding sources including Wisconsin DHSConduct self in an ethical mannerMaintain professional and respectful relationships with all WCS staff, adults, and families and all external funding sources and community partners involved with service provisionShow sensitivity toward cultural, ethnic, and disability needsEmbrace the role and utilization of peer specialists and people with lived experience.
Knowledge, Skills, and Abilities:
Experience serving people with substance use and co-occurring needsKnowledge of the Milwaukee County substance use system, Medication Assisted Treatment, and evidence-based practicesMust possess verbal and written communication skills, along with computer skills that include Microsoft Word, Excel, and database applicationsMust have strong communication skills, be flexible, patient, compassionate and maintain confidential informationMust have the ability to work independently with a minimal amount of supervision but must be a strong team player as wellAbility to multi-task, take initiative and apply knowledge to variety of circumstances.
Physical Demands:
May require sitting at a desk and/or computer for two or more hours at a timeRequires computer workTravel in the community is a requirementOther Job Information (if applicable):
Work Relationship and Scope:
Reports directly to the Team Supervisor and works closely with the WCS Hub and Spoke Health Home teamDirect interaction with the people being served by the program, staff, project partners, substance use treatment providers, and Milwaukee County.
Working Conditions:
Work is performed in an office and community environmentWork is performed in the community including going into homes, court, and other locations to serve adults enrolled in the WCS Hub and Spoke Health HomeTravel is requiredMust be comfortable being around and/or interacting with adults who have significant substance use needsFlexible work schedule is required to meet the needs of staff and the people being servedReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
pm21 PI82618c5413dd-25660-29819992 Recommended Skills Communication Confidentiality Conflict Management Ethics Finance Hardworking And Dedicated Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3t6pr794868w9j25p3', 'ExternalApply-j3t6pr794868w9j25p3'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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